Member Card

Important Information About Your Debit Card

All Members with active debit cards will receive a new replacement card with Interac Flash technology during the months of June and July 2018.  

What you need to do

When you receive your new card your PIN will be the same.  We recommend you confirm your new card works before you destroy your old one.

If you do not receive your new card by July 15th please contact the Credit Union at 613-729-4312.

What you need to know

Your new debit card will have all the benefits of your existing card but allows cardholders to pay for smaller purchases faster.  Cardholders can now choose to hold their card in front of a point-of-sale terminal that supports Interac Flash.  Transaction limits and total spending limits are in place to ensure you are protected if your card is ever lost or stolen.  A transaction limit limits the amount you can spend on an individual purchase, while the total spending limit is the maximum amount you can spend through cumulative transactions.  Your per transaction limit is $100 and your cumulative transaction limit is $200.  Once you reach one of these limits, the next time you use your card you will be prompted to insert your card and enter your PIN to confirm you are the authorized cardholder.

If you do not wish to have this technology available on your debit card please contact the Credit Union and we will gladly turn Interac Flash off.

What if my card is lost or stolen?

You are responsible to report your card immediately if it has been lost or stolen.  Contact us at 613-729-4312 during regular office hours or call
1-888-277-1043 after hours.

You're protected when you use Interac Flash - Learn More





The MemberCard paired with Chip Technology

Frontline's MemberCard debit cards provide a safe and convenient way to access your money. Thanks to the newest in chip technology, which increases user authentication, and paired with chip terminals your MemberCard has never offered more peace of mind for any ATM withdrawals or point of sale purchases.

Lost or Stolen MemberCard?

For use of your MemberCard, you must guard the secrecy of your PIN. If your card has been lost or stolen, report it immediately. Call 1-888-277-1043.

Ok, it's safe, but where are the ATMs?

Thanks to Frontline's inclusion with The EXCHANGE® Network your MemberCard is the key to more than 2400 surcharge free ATMs across Canada. So whether you are on that family road trip through the east coast or just heading to Calypso for the day, spending a fortune during school vacation is always possible.

Ways to use the card

  • Cash withdrawals
  • View account balances
  • Transfer cash from separate accounts
  • Deposit cash and cheques
  • Point of sale purchases
  • In branch ATM PIN changes

ATM Network

Frontline members have access to The EXCHANGE® Network, a shared  network of full-service ATMs in all 10 provinces across the country that allows members to withdraw and depsoit funds on a surcharge free basis. Just look for The EXCHANGE® Network logo on ATMs or use the ATM locator to plan ahead.

When you are travelling in the US, The EXCHANGE® Network is still available to you. The majority of Exchange ATMs in the US are also surcharge free but you may find that some states will have a nominal charge.

 

 

 

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