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Lost or Stolen Cards

Report a lost or stolen card immediately.


​Prevent yourself from being a victim of credit or debit card fraud by reporting a lost or stolen card immediately.


​Report a lost or stolen Collabria VISA* card:


Canada and U.S.: 1-855-341-4643

Report a lost or stolen MEMBER CARD® debit card:

During branch hours: 613-729-4312

Toll free: 1-888-277-1043


​If you have any other questions or concerns regarding security or fraud, talk to a Frontline staff member at 613-729-4312 or Contact Us.