Lost or Stolen Cards


Report a lost or stolen card immediately.


​Prevent yourself from being a victim of credit or debit card fraud by reporting a lost or stolen card immediately.



​Report a lost or stolen Collabria VISA* card:


Canada and U.S.: 1-855-341-4643


Report a lost or stolen MEMBER CARD® debit card:

During branch hours: 613-729-4312

Toll free: 1-888-277-1043



​If you have any other questions or concerns regarding security or fraud, talk to a Frontline staff member at 613-729-4312 or Contact Us.