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Interac® e-Transfer

The Simple Way to Share the Wealth.

The simple, secure way to transfer money from anywhere to anyone.

Send or receive money in a snap with Interac® e-Transfer. All you need is an email and/or mobile phone number and an account at a Canadian financial institution. As a sender, you don't need to worry about figuring out where the person banks and they won't know where you do your banking, because all account details and financial institutions are kept confidential.

Whether you owe a friend for pizza, need to pay your share of the rent or expect to receive a payment from a customer, we've got you covered.


Do more with Interac® e-Transfer


It's easy.

There's no need to set up any new accounts, user IDs or passwords. As long as both parties have online banking accounts, all you need to send or receive money is the recipient's mobile phone number or email address.

It's secure.

When you send an Interac® e-Transfer by text or email, the money never travels with the message. Instead, recipients receive an encrypted link to deposit the funds using their own banking credentials.

It's convenient.

With Interac® e-Transfer, you can use any computer or mobile phone to send or receive money instantly by text or by email. Whether you owe your friend, he owes you or they just don't take plastic, you'll never need to worry about carrying cash again.

It's quick.

Recipients are notified by email and/or text that they have received a payment within approximately 30 minutes from when the sender initiates the transfer.



Ways to use it

Interac® e-Transfer is a quick and convenient way to transfer money for almost anything, such as:

  • Repaying money you borrowed from a friend
  • Sending cash to children at college or university
  • Transferring your share of rent to your roommate
  • Sending money in place of a gift
  • Paying the invoices of suppliers (on single and dual-signature business accounts)

® Trademark of Interac Inc. Used under license.


​Interac® e-Transfer: Easy. Fast. Secure.

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Tips on How to Send Money Safely


We are digitally transferring money at record rates, and it’s easy to understand why the service is so popular.

Interac® e-Transfer is a fast and convenient way to send money to someone else electronically. You don’t have to share your banking information. You don’t need to fiddle with cash or cheques. While the service is secure and convenient, there are still some key things you can do to ensure that your e-Transfers are protected.

Here are five tips to help you protect your e-Transfers.

1. Transfer with those you know

Only send e-Transfers to individuals or businesses that you know or trust, the same way you would with cash. It’s also a good idea to give the recipient a heads up, so they know to expect an incoming e-Transfer.

The same goes for if you receive an unexpected e-Transfer. Be extra suspicious. If it comes from someone you don’t know, or you aren’t owed any money, don’t reply or click any links. Fraudsters will go to great lengths to try to legitimize their emails, even using company logos and similar addresses.

2. Use a secure internet connection

If you’re banking on the go, use your cellular data instead of defaulting to public Wi-Fi or hotspots, which might leave you susceptible to hackers. You should also avoid sending e-Transfers on shared computers, like those at libraries or internet cafes, — even a friend or family member’s computer or phone. They may not have adequate security settings or be prudently guarding against fraudsters.

3. Create strong security questions

Your security question shouldn’t be easy to guess or search online, and someone shouldn’t be able to find the answer in your email or social media posts. Use a challenging question that only you and the recipient will know that answer to.

4. Set up auto-deposit

You can also guard against email fraud by signing up for auto-deposit. That way, transactions sent to your email address will automatically be deposited into your bank account.

It’s also more convenient, as you can skip the steps that require you to enter a password or answer a security question.That means that even if fraudsters gain access to your email account, they can’t try to intercept the transfer.

5. Practice internet safety

There are many things you can do to increase your overall security on the internet:

  • When possible, use two-factor authentication for email.
  • Use strong passwords and never share them.
  • Don’t use the same password across various accounts.
  • Be careful not to click on any phishing links.
  • Ensure that you are only transacting with trusted websites, vendors and people.

Learn more about Internet Security.

If you are suspicious of any transaction, you should immediately notify your financial institution. Here’s how to contact Frontline Credit Union.


Frequently Asked Questions

Absolutely not. The Frontline Credit Union Mobile App is free for our members to download, and you will never be charged for using the app. However, since the mobile app uses data, your carrier may charge, so standard data and messaging rates may apply.

The Frontline Credit Union Mobile App can be downloaded in just three easy steps:

For iPhone users:

  1. Using your iPhone, search for "Frontline Credit Union Limited" in the App Store
  2. Select the app icon, and verify that the author of the app is Frontline Credit Union Limited
  3. Tap the icon marked "Free," then tap again when it changes to "Install"

For Android™ users:

  1. Using your Android phone, tap the search icon and search for "Frontline Credit Union Limited" on Google Play™
  2. Select the app icon, and verify that the author of the app is Frontline Credit Union Limited
  3. Tap the icon marked "Install," then tap “Accept” in the next screen

The unique QuickView feature displays the balances of your selected accounts at any time the app is open, without needing to login first.

The default setting of the QuickView feature is "Off". You can turn on QuickView under Settings / Preferences on the mobile app.

Yes. Just enter your account details as you normally would.

Your account can only be accessed by entering your personal access code. However, if you have activated the QuickView feature, your account balances will be visible. For additional security, we recommend you keep your phone password protected. Please note: at any time, you can stop the mobile app from accessing your account information by un-pairing it on our banking website.

As a rule, you should contact your mobile carrier right away to deactivate your phone. You may also change your personal access by contacting us.

Yes. You can continue to bank using our full-featured mobile site at:

For iPhone users: removing the app is as easy as tapping and holding your finger down on the Frontline Credit Union Mobile App icon, then tapping the "X" in the top right corner.

For Android users: if you’ve installed an app on your phone or tablet using Google Play that you no longer want, you can uninstall it by following these steps:

  1. Visit your device's Settings menu > Apps or Application manager (this may differ depending on your device).
  2. Touch the app you’d like to uninstall.
  3. Select Uninstall.

iPhone, iPod touch, and iPad are trademarks of Apple Inc. registered in the United States and other countries.® TM Android is a trademark of Google Inc. TM Google Play is a trademark of Google Inc. Used under license. Trade-mark of Interac Inc. Used under license.