About Us

Frontline Credit Union was founded in 1948 by our very own Ottawa Fire Fighters. From humble beginnings of a select few, to now over 4000 members, predominantly working in Fire, Health and Hydro services, and 20 staff who strive to offer the best possible service. At Frontline, improving the financial well being of our members and their families is our main objective. The key to providing different and valued service is our understanding of the complexities of family financial situations and providing creative and efficient banking solutions. We are a full service financial institution with a twist, and we specialize in offering quality banking and investing, and sharing benefits to improve all of our members financial lives.

Our Vision 

We will be your primary financial institution providing professional, caring service that you and your family can be proud of as a participating owner.

Our Mission 

To serve the financial needs of our Member-Owners, Emergency Personnel and their Families with products and services they want at competitive rates.

To deliver products and services to our Member-Owners in a friendly, courteous and professional environment.

To be the Financial Institution of choice for our Members by adopting Methodologies and Technologies to increase accessibility and convenience.



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