Opening in KANATA, a NEW BRANCH this spring at 417 Hazeldean Road!

As you know, we increased the security parameters for your Personal Access Code for Online Banking last year in an effort to protect your personal and banking information. As I’m sure you’ve seen in social media, there has been a significant increase in the number of cyber-attacks over the past 12 months, and these attacks continue to grow. We take cybersecurity very seriously and will always do whatever we can to protect you. I’m sorry if this has been an inconvenience but unfortunately it was much needed to protect you. In the coming months, we’ll be implementing 2 Step Verification to protect you even more. This will be triggered when you add new bill payees, request a new password, add or modify e-Transfer recipients, and all requests to send e-Transfers.

During the past three years our Health Branch has seen a significant decline of in-branch visits, largely due to COVID, mandatory closures mandated by the Ottawa Hospital and an increase in online transactions. Given the fact that our full-service Main Branch is located just 5 minutes away, with extended hours and free parking, we have made the difficult decision to close the Health Branch permanently on June 30, 2023.

Starting a new Career is an exciting time but it can also be a little stressful. Let us help you on your journey, easing the transition and setting you up for future success.